TSB - UCONNECT And Voice Recognition Operation
NUMBER: 08-048-06
GROUP: Electrical
DATE: November 9, 2006
SUBJECT:
UCONNECT And Voice Recognition Operation
DISCUSSION:
On 2007 Sebring and Nitro vehicles, the Voice Recognition and U-CONNECT selections
for RES and REQ (RET and REL International radios) radios will only work if the vehicle is
equipped with the factory installed Uconnect Hands-Free feature (sales code RSP).
On 2007 Model year Wranglers vehicles, the Voice Recognition and U-CONNECT
selections for RES and REQ (RET and REL International radios) radios will not work
because these vehicles do not offer the factory installed Uconnect Hands-Free feature
(sales code RSP). Do not replace radios on Wranglers because these function do not
work.
POLICY:
Information Only
15 Comments so far
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I would like to know why this button is even on my radio if it will never work? Does anyone have one that works? what is this?
I
WOW, WAS I EVER MAD AT THIS….I WENT HOME AFTER BEING TOLD BY SALES YUP YOU GOT UCONNECT .WHEN YOU GET HOME. I CAN PROGRAM IT. WAS TOLD TO READ THE MANUEL. HA…THAT WAS FUNNY BECAUSE THE BOOK SAID GO TO SECTION 3 ON PROGRAMMING. I GO TO THE PAGE IT TELLS ME TO GO TO ANOTHER SECTION IN THE BOOK. IT GIVES THE STEPS TO PROGRAM MY BLUETOOTH DEVICE. WELL IT DIDNT WORK. WENT BACK TO DEALER. TOLD ME OK MR JIMNO YOU VEH IS READY FOR PICK UP….LOL NO UCONNECT..I ASKED SERVICE WHAT I NEED TO DO TO ACTIVATE. THEY SAID TO CALL THE CHRYSLER 800 SERIVE NUMBER….WHEN I CALLED THEM THEY TOLD ME TO TAKE IT BACK TO THE DEALER AND THEY WOULD REPLACE MY RADIO. I GOT BACK TO THE DEALER AND THEY SAID YA, THEY WOULD REPLACE MY RADIO FOR ONE WITH A WORKING UCONNECT….WELL THIS TIME THE DEALER SAID NO WE WERE TOLD THAT THE RES RADION WOULD NEVER HAVE A UCONNECT SERVICE……
TALK ABOUT BULLSHIT ….I WANNA TAKE THIS TO AN ATTY CAUSE I KNOW I CANT BE THE ONLY ONE THAT WAS TO A LIE.
I had the same issue - I was told it was an installed option only to find out that it’s not even available for the Wrangler yet and might never be even though the buttons are on the radio. When I asked what they (the dealership) was prepared to do considering they misled me in the course of making the sale, they said if it became available, I might be able to get a discount on the equipment but not the installation. In other words, tough luck.
I had the very same problem. I was told by the salesman that the UConnect could be activiated by the service department. I really wanted it because I have the manual transmission, and it would make talking on my cell safer. I was also told that the Sirius radio could be activated with a small module of some sort. Wrong on that one too! Does anyone have a suggestion regarding whether we have legal recourse on this issue? Thanks!
any movement on the uconnect or bluetooth issue? i’m right there with the rest of you…ready for legal action.
p
Here’s what I’ve found so far. I have an 08 wrangler with the REQ radio. WEnt on the dodge lot today and found an 08 liberty with the REQ radio and Uconnect. I looked like the mic was just above the mirror in the headliner. Uconnect was working and the sound came through main speakers. The REQ display showed Uconnect info. So I then went into parts and asked if the REQ radio was different between a wrangler and a liberty. It is not, so the radio can operate Uconnect. Then I asked what “modules(s)” are between the mic and the radio. He wasnt really sure but in a liberty it looked like Uconnect was also part of the keyless entry system. My next step is to contact the radio manufacturer and see what parts they make. What I mean is do they make the finished product, uconnect, MyGig, keyless entry, etc. With any luck I can talk to one of the design engineers and find out what parts are in each module and what they do. There is an aftermarket kit, probably made by them, but it has an amp in it because operates its own speaker. It also has its own keypad so I doubt it is a true integration into the REQ radio. I want to see if the aftermarket module can be fitted into an REQ radio just like it is in a liberty. Hopefully use the module and mic and everything else is run through the radio. If I had to guess why it’s not on a wrangler is because of noise. Uconnect uses voice command and if you’re running with the soft top or no top, you probably cant dial out with it. Some of that can be fixed with super-cardiod mic and good placement.
Rich
Okay so I was just looking on line to figure out how to program the u connect in my 07 jeep wrangler unlimited. You mean to tell me I am all excited and this damn thing isnt going to work. Im going home to check my window sticker. They better not have charged me for that option or Im going to throw a fit.
I purchase a ‘2007 Jeep Wrangler Sahara this past week-end (11-25-07) and was told that a u-connect module (installed on factor stereos w/ u connect) will be available in ‘2008 through any local Jeep dealership. Government regulations are requiring all ‘2009 models to come equipped with wireless blue tooth standard on all vehicles. Be patient my fellow Jeep owners hands free yammering is only months away.
I just drove my JK 4door out of the dealer today. I tried playing with the u-connect bluetooth. No dice. I was looking forward to using it with my phone, not. Maybe we have to wait a few months like the reply before me. i hope they get it straight.
well, I too have been pissed off for more than a year and have exhausted all options for getting this crappy radio to work with blue tooth.
I have searched and contacted just about everyone out there and to no avail. I was told that it “may” be available after 2009, as stated earlier, but at what cost?
So, to alleviate the problem, I RIPPED out the crappy radio and installed a decent aftermarket radio WITH blue tooth, usb, ipod connect, sd card and cd for only $79.00 plus an additional $7.99 for the dash adapter kit.
VR3 link www.roadmasterusa.com/vr3_auto.html
Although it shows that the Bluetooth USB/SD Car Stereo lists for $189, i have found them on ebay and walmart for under $90.00
If everyone out there is making after market stereos with blue tooth for such a low price, why cant mopar / jeep do the same thing?
signed,
if there is a way, i will find it!
Hi all,
U-Connect module for all RES, REQ, REN Mopar radios is Jeep Part# 1-82211004.
Mine is getting fitted to my JK next week.
Oh, BTW - I am in Australia, but bought the module from the US.
Darren
Well i don’t feel so bad dealer told me it had voice connect .I was going to by a X but opted for the saraha for this option.Well it didn’t work called dealership first thing they said they would check into it after several calls I was told it was an option I hade to purchase I said how much they said had no listing.
Called into dealer to check on this feature for my 2007 Unlimited. After calling Chrysler, the service guy called me back. According to Chrysler they are not making it for the 07 and 08 not making the part - through testing there was too much interference and the “quality was not up to par” I guess the QA guys forgot to get rid of the buttons.
I’m ready for legal action… I have a 2008 Wrangler X - I got it last weekend - I see the buttons… everything else works. The ipod, etc. But, no UCONNECT!!!! No options to install it or get it working… no one has answers. I’m very aggravated with the situation. It’s one thing to notice a production flaw in 07 vehicles, but it is another to continue onward with such a flaw thru 2008 and perhaps 2009. That’s 3 years of vehicles sold with a lack of honesty from the manufacturer. Other than that… I love my jeep! =)
They make a kit with a mic that attaches to the back of the stereo on the jk forum.