TSB - Squeal-Like Sound Due To Incorrect Pre-Load On Clutch Throw-Out Bearing
NUMBER: 06-002-07
GROUP: Clutch
DATE: February 27, 2007
SUBJECT:
Squeal-Like Sound Due To Incorrect Pre-Load On Clutch Throw-Out Bearing
OVERVIEW:
This bulletin involves diagnosing the clutch throw-out bearing for an incorrect pre-load condition and making the appropriate repairs.
NOTE: This bulletin applies to vehicles equipped with a NSG370 manual transmission (sales code DEH).
SYMPTOM/CONDITION:
The customer may experience a squeal-like sound bearing when the clutch pedal is fully released.
34 Comments so far
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Mine is making this noise. Is there any to fix it yet?
umm… yeah, thats what this TSB is for. Print it out and take it to the stealership with your JK.
oh…ok thanks
I’m getting a sound while driving like a squeek on release of the clutch from 1st to 2nd for example…but I can do it if I step on it while driving.. sounds like an engine mount or something… The torque of the engine causes the squeek, anyone else??
matt
matt G mine is doing the same as yours
Is it normal? I brought it to the dealer and he said everything is tight, greased the rear busings on sway bar, still does it…doesn’t seem to be getting louder so not sure.. guess i’ll keep an eye on it.. describe what it does on yours? I can get it to do it everytime shifting from 1st to 2nd or from 2nd into third, or like I said if i punch it in 2nd or 3rd i can hear it…
Matt,
exactly what u said. When i shift from 1>2 or 2>3 or just punch the gas in 2nd 3rd even sometimes 4th it sounds like squeeks you hear on a basketball court soming from the front end. it only does it for a sec or 2 then goes away. I brought it in like 3 weeks ago and they said no trouble found. I do not know if this TSB is the same issue because I do not recall hearing it when i am in neutral. have you tried that test in this TSB yet? I am goign to try riight after work
Yes I tried the TSB diagnosis and i’m not getting that sound, you hit the nail on the head, sounds like a shoe squeek on a basketball court….I guess we’ll just keep an ear out for it and see if it gets worse, let me know if you ever discover the problem (if it is a problem).. thx
On another note, do you have a softtop on your jeep? 2 door? I have a question about mine, maybe you might know the answer..
thx
matt
ok i tried the TSB diagnosis jsut now and I do not have the sound either but I did find this on another site fourm.
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Well, I took it in for the squeak, and rode with the senior service tech. He told me that it normal for this type of transmission as it only happens in 2 thru 6 and no squeak or chirp in 1st gear. He told me that it should go away after the tranny is fully broken in. I bought it, so I guess were all stuck with it until either the JK tsb pops up for it, or our tranny’s start to self destruct.
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Also, I do have a softtop but its still sitting under the hardtop till it gets warm here so I never actually used it yet
thx for the info…i’m guessing its the tranny mount and probably breaking in… i was worried there was something loose but it sounds like were not the only ones.. good to know..
thx again.. other than the squeek i’m loving my new jeep… does your axle seem a bit clunky?? the service dept told me its normal to have some slack but again you never know..its so new knowone seems to know too much about them
thx
matt
Thank goodness for this TSB because this sound is about to drive me crazy. Also I have the same basketball court squeek when shifting gears, Im sure there will be a TSB for this one eventually if the sound doesnt go away on its own.
yea im clunky too, like alot of people say around here, must be a jeep thing!!! lol
yeah, i just picked up my new Sahara Unlimited sat.evening 3-10-07, and I have heard this over the past 2 days. I’m taking it in tomorrow 1st thing with this info.
Thx.
I just had a clutch go out at 2200 miles - had to be towed to a dealer. No parts failure just a burned up clutch. I noticed some noise but more smell after normal driving. Any thoughts as to if this TSB could have been related? I’ve mostly only driven manual transmissions, so I don’t think it was “driver error”… Dealer was ambiguous but it didn’t seem as if he was aware of the TSB. Thanks.
I have been having the same problem. I have an appointment next week to have the problem looked at/fixed. I will be be bringing a copy of this TSB. Has anyone had the problem fixed to their satisfaction? Thanks for the info!
I understand that this is a TSB for manual transmissions, but my automatic has a squeal when I am under mild load in any gear. It’s barely noticable in 1st, but by the time it’s in 4th, it’s really loud. If I let off the accelerator, it goes away completely. If I accelerate quickly, there is no noise. Any ideas?
WELL AFTER GOING BACK AND FORTH TO COURTESY CHRYSLER JEEP. THE LAST TECH TOLD ME I WOULD GET USED TO IT THAT’S HOW THEY ARE. WELL IT DIDN’T UPSET ME WHAT HE SAID BUT I WAS TIRED OF ALL THE CRAZY THINGS I’VE BEEN TO TOLD…
I CALL CHRYSLER AND COMPLAINED SO I HAD APPT TO TAKE IT IN…. THEY TOLD ME MINE IS THE 2ND ONE TO REPORT THIS AND THIS BULLETIN DOES APPLY. SURE ENOUGH…ITS FIXED AND I’M NOT STALLING ON TAKE OF AND IT CURED THE LACK OF POWER I WAS HAVING
I have a strange squeek that the dealer can’t find. while cruzing between 1500 and 2000 RPM i get a constant squeek. If i step on the gas or let off the squeek goes away. I do get a very quiet squeek when shifting but no noise at all when the jeep is not moving which leads me to believe its not the throw out bearing. I just notced last night while driving home in the rain I could not make it squeek but today it squeeks again. The dealer is not being very helpful, is anyone hearing things like this?
Just got mine back from the dealer after taking it in for a constent “belt” like squeel I noted after driving approxmatly 30 min. and then pulling up to a light or into my drive. It would squeel no matter if I had it in netural, gear, clutch in, clutch out, braking, accelerating or coasting. The squeel stops when the wheels stop moving. The dealer replaced my throw-out bearing. Diden’t stop the squeel. The only thing it did do was loosen up my shifting from the nice tight factory feel to the “been up in the air and had her insides riped out and then shoved back in” feel. Needles to say I’m pissed. My jeep has only 3000 miles on it and it’s starting to feel and sound like it has 300,000 miles on it. If you have a constant squeeling sound it is not the throw-out bearing. Can anyone tell me if there is a way to tighten up my shifting? Or possibally what in the world is squeeling on my brand new jeep? Help.
Mark me as another guy with not only this recall notice re: the pre-load, but I also have that annoying sneaker on basketball kind of noise when shifting gears or hammering on the gas and putting the Jeep under load. I just got back from the stearler this morning whose tech said it was normal, but the tech was a jerk (I used another word here in my orignal post that might be a ‘no-no’ and didn’t want to upset the moderator) who refused to even acknowledge the preload TSB and do that repair work (I was hoping they were interconnected and would fix both problems). As far as I am concerned, that sneaker squeel can’t be a normal noise. A normal noise doesn’t pop up 3,000 miles after new in my opinion. I will be rescheduling service appt at a dealer where I know someone in hopes of a proper diagnosis. I will post if I find a fix.
I ‘ve had the throw-out bearing procedure done to my Jeep did not fix the problem, the first time I had mine in was about 700 miles now I have about 4100 on it. I’ve also spoken with a Chrysler Customer Service Rep (Marvin) who basically told me I had to deal with it, to me this is an UNACCEPTABLE answer (hopefully anyone with this problem feels the same)where’s DCX’s loyalty to it’s customers this is my second Jeep. I’ve also had mine to a total of 3 dealerships the techs and service managers have heard it but don’t know what else to do about it. They have told me the noise is hard to locate and I should wait ’til it gets louder(worse) so it’s easier to locate. I’ve even talked to a mechanic who has worked on mainly Chrysler products for years(he even builds Dodge racecars), he said it sounds to him like it could be in the vaccum line, a motor drives a needle in and out of a hole in the throttle body depending on the amount of air/fuel needed or something like that, anyway that may cause this type of noise. Cold air intake may fix problem, but I don’t have $300 to throw away to see. That’s my 4 cents worth.
I had this aweful squeal from day 1, was told it would break in and go away. Now at 20,000 KM got fed up, and they “fixed” the throw-out bearing. Well guess what… they took 3 extra days and NO COURTESY CAR! Go it back, smelled like a burnt clutch for a few days… and guess what.. the squeal is back…I am so sick and tired of this. And to think that this is my first new vehicle purchase. Very pissed off at Chrysler.
Zack, is it a constant squeal or is it the “sneaker squeak” when changing gears?
I was contacted by Chrysler, they sent 3 of their Engineers and 1 from Dana corp. Had the Jeep for about 6 hours they test drove it, checked it out,replaced a pinion seal, pulled front axle shafts, disconnected rear drive shaft, put everything back together, test drove it again still has squeal. Said they will be getting more engineers on the problem and they WILL find out what it is. Also their Sahara that they drove from Michigan had a similar squeal
Matt R:
Is there a specific number or website to contact Chrysler to lodge similar complaints? I figure the more complaints, the more likely we will get it fixed. The squeaky wheel gets the oil….
I’ve had my JK since Oct 2006, first time i took it in for the “squeal” they said it was the alternator…..NOT…second time they replaced the throwout bearing, that held for about 10 miles and it started again. Third time, they did the very same repair. Actually thought that time they got it, but about 2,000 miles later….IT’S BACK!!!. To the dealer again today and contacted Chrysler Customer Service (which only pissed off the dealership) after having the vehicle 10 hrs they called and said it was the throwout bearing again, but they wouldn’t fix it. They said the “FIX” isn’t working and they weren’t going to waste their time. CRYSTAL JEEP, INVERNESS FLORIDA told me to just drive it, “there’s nothing wrong, it’s just making a noise”. I’m supposed to be talking with the ZONE REP for Crysler tomorrow, i’ll try to keep you updated.
I had the same problem (the squeal) the engineers (see 10/14 comment) should be sending out a new TSB for putting some sealant around the throttle body to get rid of the SQUEAL I had the procedure done on Monday (11/5/07) and so far it seems to have worked. Let’s hope it holds up.
ive had the same squeal and a lack in power.ive not had it in the shop yet. ive put 16,000 miles on it. there is a thing called a lemon law if you go in three times and they do not or can not fix it,its a lemon. i will give them three trys and if it not fix i will leave it.and thay can shove up there a**.ive read all your problems and i think its awful on chrysler part to do there customer’s in this way. i had the same problem on a 06 silverado chevy, i had it in 5 times and they did not fix it. so i sold it and bought a jeep. this time thy will fix it or keep it. we pay a lot of money for these vehicles.we should not be made to feel stupid. ive had my limit with these people. thanks for your information on everything here and thanks for posting this.
I had the squeal problem from day 1. Brought it to 2 dealers and told me it was normal. Showed them the new tsb on the disk clutch making squealing noise when changing gears or pushing on the gas pedal. They kept it for 4 days and now for the last 3 days no more squealing.
Ok guys i read all the comments i bought my 07 jeep in oct. 06 i had 4000 mi. and the same issue. same sh**ty response from chrysler. went to another dealer and the worked on it for 2 days… come to find out the clutch disc was rubbing.. now have 22k mi. and going back again! last chrysler i will buy!
not really sure if mines the clutch disk or the throw out bering, but either way, we shouldnt be told to “get used to it” or “they all make it.” new cars are NOT supposed to squeal under normal oporating conditions. we signed for NEW vehicles, with factory warrenties, meaning that if it comes wrong from ohio, they fix it free of charge. period.
My Brother got his 2007 JK and I’m not sure if he had a squeak, but he took his off road once and the rear differential sway bar bracket snapped off. They replaced it with a brand new differential (I noticed the welding on the bracket that holds the sway bar in place is done very poorly! spot welding as opposed to straight continuous welding) Then 1 week later the clutch went out completely!
Now the dealer ship won’t cover it because its passed its warranty. They want to charge him 280 for the clutch and 500 to put it in. I love jeeps but this JK I will never buy or recommend.
I had my Jeep in for this TSB this past week. No problems with the Dealership fixing it. I just printed off a copy of the TSB, bought it with me, took the technician for a ride and he agreed this was the problem. Parts were ordered and it was taken care of under warranty. Squeak is gone. I also had the clutch disc TSB taken care of at the same time. They did both to make sure the squeak was fixed with just one trip in. That was a refreshing concept from a Dealership.
Just had my 2007 Jeep Wrangler Unlimited clutch replaced via this TSB.
Symptoms were squeaking/creaking noise… thought might be mount loosened or similar.
Also note that the transmission now shifts better… tended to crunch a little on upshifts and downshifts in lower gears. That is now gone.
Also note that before I got the vehicle out of the lot I had noticed the clutch engaged too high, and had brought it to the attention of one dealer, whose mechanic said seemed fine.