DATE: October 21, 2006
Windshield cracks caused by an impact from a foreign object; (i.e. stone) are often difficult
to identify. The following assessment should be used to verify the presence of an impact
chip on the crack.
If no obvious impact chip is present, run a ball point pen along the crack and feel for a
slight drop or pit in the glass. If a slight drop or pit in the glass is present, this indicates a
small impact caused the crack. If the molding contains a witness mark or dent from an
impact, inspect under the molding for an impact chip in the same manner.
Cracks caused by an impact are not warrantable.