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TSB – StarSCAN® Vehicle Scan Report Availability

April 26, 2006 wayoflife 0

DISCUSSION:
The following procedure explains how to create a Vehicle Scan Report. This report
provides you, the technician, a valuable tool in diagnosis, repair, and repair verification of
today’s vehicles. By incorporating this into the DaimlerChrysler’s 6-Step Troubleshooting
process, the results will be repairs that take less time and increase your Fixed-First-Visit
scores.

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TSB – Windshield Wiper Blade/Element Maintenance

March 8, 2006 wayoflife 1

DISCUSSION:
Windshield wiper blades/elements are frequently replaced unnecessarily. Because of the
environmental conditions vehicles can be operated in, a film can build up on both the
windshield and the windshield wiper elements that will cause poor cleaning/streaking of the
windshield, and in some instances, a chattering condition as the wipers blades travel
across the windshield.

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